At Knockout Shop, we deliver combat sports gear with the precision of a championship jab and handle returns with the fairness of a well-refereed match. Whether you’re equipping your gym or personal training space, we’ve got your back like a trusted cornerman.

Global Shipping That Goes the Distance

Order Processing

Our warehouse team works faster than a speed bag routine, processing orders within 1-2 business days (excluding weekends and holidays).

Shipping Options

We offer two shipping methods to get your gear to your corner:

1. Standard Shipping (Our Championship Round Delivery)

  • Carrier: DHL or FedEx
  • Delivery Time: 10-15 business days after shipment
  • Cost: $12.95 USD
  • Tracking: Full visibility from our warehouse to your door

2. Free Shipping (The Heavyweight Option)

  • Carrier: EMS
  • Delivery Time: 15-25 business days after shipment
  • Cost: FREE on orders over $50 USD

Note: We ship worldwide except to certain Asian countries and remote areas. Contact our team if you’re unsure about delivery to your location.

Payment Methods

We accept all major payment cards like we accept all challengers:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Our 15-Day Return Policy – No Unnecessary Rounds

If your gear doesn’t meet your expectations, we’ll make it right with our straightforward 15-day return policy.

Return Basics

  • 15-day countdown starts from delivery date
  • Items must be unused and in original condition
  • Original packaging and tags required
  • Proof of purchase must accompany return

Non-Returnable Items (For Hygiene & Safety)

These protective items cannot be returned unless defective:

  • Groin Guards
  • Head Guards
  • Mouthguards
  • Hand Wraps, Tape & Gauze

The 3-Round Return Process

Round 1: Contact Our Corner Team

Email [email protected] with:

  • Your order number
  • Item(s) for return/exchange
  • Reason for return
  • Photos if item is defective

Return Request Template:

Subject: Return Request – Order #[Your Order Number]

Body:
Hello Knockout Shop Team,
I would like to request a return/exchange for my recent order (#[Order Number]).
Item(s): [Product Name(s)]
Reason: [Size Issue/Defective/Other]
Preferred Solution: [Refund/Exchange for [Product]]
[Attach photos if applicable]
Best regards,
[Your Name]
[Your Contact Information]

Round 2: Receive Your RMA Number

Within 48 hours, our team will email you a Return Merchandise Authorization (RMA) number and shipping instructions.

Round 3: Ship It Back

  • Package the item securely with the RMA number visible
  • We recommend using a trackable shipping method
  • Return Address:
    Knockout Shop Returns
    21950 Arnold Center Road
    Carson, CA 90810 USA

Refund Process

Once we receive and inspect your return:

  • Refund Method: Original payment method (Visa, MasterCard, JCB, PayPal)
  • Processing Time: 3-5 business days after approval
  • Shipping Costs: Original shipping fees are non-refundable

Exchanges

For size exchanges or different products:

  • We’ll ship the replacement once we receive your return
  • Price differences will be charged/refunded as needed
  • International customers may need to cover additional shipping

Training Tip

Save on shipping by combining returns from multiple orders into one package (must all be within 15-day window).

Defective or Wrong Items

If we made a mistake, we’ll cover return shipping. Contact us immediately and we’ll arrange:

  • Prepaid return label
  • Priority replacement shipping
  • Full refund if preferred

Need Backup Between Rounds?

Our corner team is ready to assist with any questions about shipping or returns:

Knockout Shop – Equipping Champions Since [Year]